Brands, nonprofits and government agencies come to the Ad Council for our knowledge, expertise and assistance in communicating the right message by the right messengers through the right channels to ignite public action in this ever-changing climate. The core tenet of our work is and has always been research, as it’s vital to first understand the public’s knowledge and attitudes in order to move them to act.
With the launch of Ad Council Research Institute (ACRI), we are leveraging our insight-driven approach to examine some of the most important social issues of our time.
With the launch of Ad Council Research Institute (ACRI), we are leveraging our insight-driven approach to examine some of the most important social issues of our time.
Signature Public Study
988 Suicide & Crisis Lifeline Formative Research
What do populations at higher risk for or disproportionately impacted by suicide know, think and feel about 988 and how can these insights be used to reach those who need it most?
November 9, 2023
Our Focus
Building upon years of research expertise, ACRI works with brand, corporate and nonprofit partners and clients in four ways:
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AUDIENCE
- We conduct research to gain a deeper understanding of the public’s perceptions, attitudes and willingness
to act on key social issues. -
COMMUNICATIONS
- We develop and test messaging and narratives for social good campaigns and corporate philanthropic initiatives.
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INFLUENCE
- We help build new knowledge on the role influencers or trusted messengers (such as online ambassadors, athletes, artists, celebrities, faith and community leaders and content creators) can play to move the public to act.
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EVALUATION
- We identify key performance indicators for communications initiatives, and the tools through which to measure, assess and optimize them over time.
Past Public Research
Extreme Risk Protection Orders (ERPOs) Study
What do Americans and law enforcement in the 21 states and D.C. with ERPOs know, think and feel about these laws and how they can be used to prevent gun-related tragedies?
April 25, 2023
Substance Use Disorders Study
Who is most impacted by or at risk for substance use disorders, and what would motivate them to explore resources and recovery?
May 30, 2023
(Dis)Trust in Elections Study
Amid high distrust in the U.S. elections process, how can we—organizations, government entities, election boards and officials—have a better understanding of how to build it back up?
May 10, 2023
Issue Pulse
A quarterly pulse check on Americans' top issues.
June 17, 2022
2024 Research Agenda Intro
Our 2024 Research Agenda
Each year, ACRI defines areas of clear need for communications research. This agenda reflects key topics and issues affecting Americans and where deeper insights on target audiences, communication and messaging, and trusted messengers would help marketers at brands, causes and government agencies excel in their work. These areas also reflect our focus in the coming year beyond ACRI’s public and private studies with partners.
Within our agenda, we envision creating action-oriented communications insights, reports and toolkits with recommendations for the field, including:
- Knowledge benchmarks by target audiences
- Beliefs, bias and attitudes to address
- Individual, family and peer engagement approach
- Messaging do’s and don’ts by topic
- Persuasive message frames, phrases and terminology
- Motivating calls-to-action by population segment
- Sentiment and perception analysis of climate actions and impact
- Trusted messengers and most influential in nudging the public to act
For recent examples of our work, see our studies on Extreme Risk Protection Orders, substance use disorders, trust in the voting process and more.
- CLIMATE CHANGE
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ACRI is interested in understanding the best way(s) to inspire people to adopt clean energy solutions to reduce greenhouse gas emissions at the individual and household level. Using mixed-methods approaches (qualitative/quantitative) and message testing, we want to explore:
- Clean Energy: Explore how best to educate and motivate the public to take advantage of the Inflation Reduction Act’s tax incentives and adopt clean energy solutions.
- Environmental Justice/Equity: Ensuring individuals and neighborhoods disproportionately impacted by climate take advantage of benefits and opportunities.
- Heat & Health: How best to inform and motivate the public about the impact of and prevention of heat-related health issues.
- Disasters and Resilience: Communicating to the public about mitigating risks and adapting to disasters to protect loved ones.
- Clean Energy: Explore how best to educate and motivate the public to take advantage of the Inflation Reduction Act’s tax incentives and adopt clean energy solutions.
- VOTING AND CIVIC ENGAGEMENT
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The 2024 U.S. election cycle is already proving to be yet another politically-charged event. But before “get out the vote” efforts can truly begin, organizations and government officials have work to do: To educate Americans about the election process (what happens after a ballot is cast, how voter fraud is mitigated, how the Electoral College works) and (re)build a basis of trust in U.S. elections.
Building on ACRI’s past research work, this focus area seeks to:- Conduct research that encourages early voting and registration.
- More deeply understand, experiment and build trusted messenger ecosystems that can reinstill trust in the election process specifically among those who distrust it most: conservative and independent voters.
- Education on the election and post ballot counting processes.
- Conduct research that encourages early voting and registration.
- MISINFORMATION
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In the U.S., support for both technology companies and the government taking steps to restrict false information online has grown in recent years, reports the Pew Research Center. For example, 65% of Americans support tech companies moderating false information online and 55% support the U.S. government doing so -- both of which increased since 2018.
While Americans say they support such measures, brands, causes, government groups have an opportunity to help individuals take action beyond a simple instruction to “check your sources.”
This topic will:- Identify opportunities to combat misinformation.
- Test potential messaging and calls to action.
- Examine how trusted messengers can minimize discord and foster more constructive dialogue on today’s hot button issues.
- Identify opportunities to combat misinformation.
- MASCULINITY
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Men in the U.S. are struggling: almost 1 in 5 don’t graduate high school (Brookings), 15% have no close friends (American Enterprise Institute), and 1 in 3 aged 18-34 live in their parents’ home (Pew Research Center). Men are twice as likely to overdose, 3.5 times more likely to experience death by suicide and nine times more likely to be incarcerated.
This area of research seeks to:- Better understand and define what modern masculinity is today.
- Recognize top challenges men are facing.
- Examine how a lack of strong male role models and mentors contribute to declining masculinity.
- Explore the resources, messaging and potential calls to action young men need as they grow and mature.
- Better understand and define what modern masculinity is today.
CREATIVITY. CAUSES. AND YOU.
Together we can do so much. Let’s talk about how we can partner to help change the world.
ACRI Research Leadership
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Kate Emanuel
Chief Business Operations & Strategy Officer -
Derrick Feldmann
ACRI Managing Director -
Tony Foleno
ACRI Research Director -
Charysse Nunez
Chief Insights and Analytics Officer -
Colleen Thompson-Kuhn
Director, Strategic Partnerships & External Engagements
